Monitoring Your Printer Using EPSON Status Monitor 3

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For more information on how Epson treats your personal data, please read our Privacy Information Statement. You can access Status Monitor from the printer driver via the Start menu. Follow the instructions below. For a guide, see the steps below or see the following Related Article : How to open the Devices and Printers folder in Windows.

If you cannot see an icon for your Epson printer then the driver is not installed. Download and install the latest driver for your product from the Epson website. Refer to the following article for more infomation: How to download drivers and software from the Epson website.

For further assistance refer to the following article: How to open the Devices and Printers folder in Windows. See the following Related Article if you need guidance: How to download drivers and software from the Epson website. In some cases the Status Monitor listing may be greyed out in the Maintenance or Utility section. See the example below:. Status Monitor is a bidirectional module that checks the status of the printer and displays the ink levels. As a bidirectional module it requires bidirectional support to be enabled, otherwise it will stop Status Monitor from communicating with the printer and reporting back information such as the printer status and estimated ink cartridge ink levels.

Should Status Monitor and the Progress Monitor not appear during printing and the icon remains greyed out in the Maintenance or Utility tab then Status Monitor might not be installed. Once uninstalled, you will need to install the latest driver from the Epson website.

See the following Related Article if you need help with this step: How to download drivers and software from the Epson website. If Status Monitor does operate and report the ink levels after following the steps previously advised, then the Progress Meter should also appear when printing. Make sure that the option to Allow monitoring of shared printers is enabled. If this option is not enabled, Status Monitor cannot check the printer is online and ready to print.

As a result the job will not be spooled correctly and Status Monitor may not operate. Follow the steps below to resolve your network printing issues. In Windows XP Service Pack 2 or later, you may experience problems using Status Monitor on a network or printing on a shared network due to the Windows Firewall settings.

Please ensure that that its firewall is set to allow File and Printer Sharing. Click on Continue if a User Account Control window or Windows permission request window appears see the example below.

There are two programs that may be required to allow Status Monitor to communicate over a network, if blocked or deleted it may not operate.

The programmes concerned, Sagent2. They simply query for other printers connected to the computer. Most firewalls will block any action where data is sent from your computer unless it is user initiated.

We recommend allowing the Sagent. Not signed in yet? New registration. We respect your privacy. Your email address or other details will never be shared with any 3rd parties and you will receive only the type of content for which you signed up.

You can unsubscribe at any time with a click on the link provided in every Epson newsletter. If you would like to register as an Epson partner, please click here. Not yet an Epson partner? For more information and for registration, please click here.

Why am I able to print even though Status Monitor isn\’t working? Status Monitor works by communicating with the printer, obtaining information and then passing this information back to the computer. This two-way process is called bidirectional communication, and requires bidirectional support to work.

Sending a print job to the printer only involves sending information one way, so it doesn\’t require bidirectional support. This is why, if bidirectional support is not available, Status Monitor may report an error or fail to respond even though you are able to print. Possible causes of this issue are a software problem, using a data cable that\’s too long or connecting through a hub, switch or print server rather than using a direct connection between the printer and computer.

Follow the steps in this article to identify the cause and resolve the issue. For a guide, see the steps below or see the following Related Article : How to open the Devices and Printers folder in Windows The Printers folder opens.

Here you can view information about installed printers, and an icon for your printer should be present. Note: If you cannot see an icon for your Epson printer then the driver is not installed. Refer to the following article for more infomation: How to download drivers and software from the Epson website In the Printers folder, right-click the icon for your Epson printer and then left-click on Printing Preferences in the menu that appears.

The Preferences window will open, displaying the Main tab by default. Click on the Maintenance tab. For some drivers, you will need to click on the Utility tab instead.

The Status Monitor option is always listed at the top of this window. The Status Monitor description should be black and not grey in colour.

Status Monitor reports a \”Communication Error\” although printing completes and ink levels are displayed Follow through the instructions below to turn off this particular error message: Open the Devices and Printers folder.

For further assistance refer to the following article: How to open the Devices and Printers folder in Windows Right-click on the printer icon, then left-click on Printing Preferences.

Click on Monitoring Preferences. The Monitoring Preferences dialogue appears. In the Select Notification box, Communication Error will be listed amongst the event and notification options.

Next, click OK to all driver windows and then restart your computer. If it reports a \”Communication error\” then there may be a conflict which is stopping Status Monitor from operating. Status Monitor is the bidirectional module that checks the status of the printer and displays the ink levels. It is designed for two-way communication via a direct cable connection to a supported interface. Epson cannot guarantee that Status Monitor will operate when the printer is connected in a different manner, e.

In this case, connect your product directly and check to see if the error still occurs. Status Monitor is not a network utility, but may work when the printer is used with an Epson print server.

However, some third-party print servers do not support printer utilities, and some manufacturers advise disabling the printer utilities or bidirectional support in order to use their print servers.

Attempt to print from an application native to Windows, e. Notepad, Paint, or Wordpad, to see if the problem remains. If it does not occur when printing from all applications, but only with one for example, then there may be an issue with that application. We recommend contacting the manufacturer of the application for advice and checking for any software updates, or consider removing any recent updates that may have been applied around the same time as Status Monitor started to report a \”Communication Error\”.

If it occurs from all applications, disable Startup items and programs. If the problem is still present when all programs are disabled except the program you are printing from , then the issue is not related to a conflict. We recommend uninstalling Status Monitor and the printer driver, then reinstalling the software using the latest version from the Epson website.

See the example below: If the Status Monitor description is grey, this can be caused by the following: Bidirectional support has been disabled. Status Monitor has been disabled in the printer driver. Status Monitor has not been installed, or has not installed correctly. Check that bidirectional support is enabled. Open the Devices and Printers folder.

For further assistance refer to the following article: How to open the Devices and Printers folder in Windows Right-click the printer icon and left-click on Printer Properties. In the printer Properties , click the Ports tab. Check if a tick is beside the option \’ Enable bidirectional support \’. If it is not ticked, then bidirectional support is disabled. To enable it, click into the box beside Enable bidirectional support , then click Apply to save the setting.

Click OK and then restart the computer. Once restarted check Status Monitor and attempt to print again. For some drivers, you will need to click on a Utility tab instead. If it is checked then Status Monitor is disabled, along with the Monitoring Preferences option and the Progress Meter.

When disabled, these options are greyed out and inaccessible. If you have altered this setting then click the OK button on this and any subsequent driver windows to save the change. Restart the computer and once restarted, check Status Monitor again. Older Epson printers have a separate installation for the printer driver and Status Monitor; this can be downloaded and installed from the Epson website. If you installed the driver from the website, you may need to download and install Status Monitor in addition.

Check the Epson website for a separate Status Monitor download and install it if available. See the following Related Article if you need help with this step: How to download drivers and software from the Epson website If your Epson printer or All-In-One does not have a separate Status Monitor to download, this means that Status Monitor is part of the printer driver. If this is the case then Status Monitor did not install correctly and you will need to uninstall the driver.

See one of the following Related Articles for help: How to uninstall a Printer in Windows Once uninstalled, you will need to install the latest driver from the Epson website. If this setting is not enabled the Progress Meter will not appear. Click into the box beside this option to enable it. Click OK to all windows, restart the computer and attempt to print again.

 
 

Epson Status Monitor 2 – Free download and software reviews – CNET Download

 
Access Status Monitor · Under the name of the printer in the printers folder it should display \’0\’ documents and \’Ready\’. · Click on the Maintenance (or Utility). EPSON Status Monitor 3 /EPSON Printer Setting Disk for LQKFII Software. Version, Ver Uploaded date, /10/30 Windows 10(32/64bit).

 

Epson status monitor windows 10

 
Access Status Monitor · Under the name of the printer in the printers folder it should display \’0\’ documents and \’Ready\’. · Click on the Maintenance (or Utility). EPSON Status Monitor 3 /EPSON Printer Setting Disk for LQKFII Software. Version, Ver Uploaded date, /10/30 Windows 10(32/64bit).

 
 

Monitoring Your Printer Using EPSON Status Monitor 3.Epson Status Monitor is gone | Windows 10 Forums

 
 

User\’s Guide. Make sure that the product is off and that Windows is running on your computer. Note: If the language selection window appears, select your country. Click Continue. When the software license agreement screen appears, read the statement, then click Agree. In the dialog box that appears, click Local. Click Custom. In the dialog box that appears, make sure that your product\’s icon is selected, and click OK.

In the dialog box that appears, make sure that your product icon is selected, and click OK. Then follow the on-screen instructions. In the dialog box that appears, select your country or region, and the URL for Epson\’s Web site in that country or region appears. Then click OK. Note: In this dialog box, you can set the URL for the site where you can order consumables online. See Order Online for details. Selecting your country or region allows you to change the settings of the URL.

When the installation is complete, click Exit. Access the printer driver, then click the Optional Settings tab. Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Note: This screen may vary depending on your operating system version. The text box next to the printer image displays the current status of the printer.

When a problem occurs, the most probable solution is displayed. For use with network connections only. See Using the Job Information menu for details. Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. Information for the optional paper cassette is displayed only if this option is installed.

Clicking this button enables you to order consumables online. The green level meter indicates the remaining life of the photoconductor unit that is set.

The level meter color turns to red when the life is low. The Order Online dialog box appears. Note: You can also access this dialog box by clicking the Order Online button in Basic Settings menu. When you click this button, a confirmation window asking if you wish to connect to the Web site appears.

If you do not want this window to appear, select the Do not display the confirming window check box in the confirmation window. Setting Monitoring Preferences To make specific monitoring settings, click Monitoring Preferences in the Optional Settings menu of the printer driver.

The Monitoring Preferences dialog box appears. Use the check boxes in this area to select the types of error that you wish to be notified about. To select the notification item to be displayed, select the corresponding check box in Event.

The current status of the notification item is displayed as On or Off in Screen Notification. To use the shortcut icon, select the Shortcut Icon check box, then choose an icon. The icon you select appears on the right side of the task bar. Alternatively, you can right-click the shortcut icon, then select Monitoring Preferences from the menu to open the Monitoring Preferences dialog box, and your printer from the menu to open the EPSON Status Monitor 3 dialog box.

When this check box is selected, the Job management icon appears on the the task bar during printing. To display the notification message when your print job is finished, select the Notify when printing completed check box.

Status Alert window The Status Alert window indicates what type of error has occurred and offers you a possible solution.

The window closes automatically once the problem is cleared. This window will appear according to the selected notification in the Monitoring Preferences dialog box. If you wish to see information about printer consumables, click Details. Once this button is clicked, the Status Alert window will not disappear even after a problem is cleared. Click Close to close the window. You can also choose to have a notice appear on the screen when printing is completed. Connections supporting the Job Management function The Job Management function is available when the following connections are used:.

Client only environments:. Note: You cannot use this function in the following situations: When using an optional Ethernet interface card that does not support the Job Management function. Note that if the user account used to log on to a client is different from the user account used to connect to the server, the Job Management function is not available. When using a computer running Windows XP as a print server.

Setting to notify when printing is completed When the Notify when printing completed check box is selected, the Notify when printing completed function can be used. When this function is enabled, the notify dialog box appears after your print job is completed. Note: When you cancel the target job, the Notify when printing completed dialog box does not appear. Stopping monitoring You can stop monitoring the printing status by clearing the Monitor the Printing Status check box in the printer driver\’s Optional Settings menu if you don\’t need to monitor the printer at all.

Usually, it is not necessary to change the setup. Clear the check boxes of the types of printers you do not want to monitor.

Click OK to apply the settings. If the language selection window appears, select your country. In this dialog box, you can set the URL for the site where you can order consumables online.

This screen may vary depending on your operating system version. The image at the upper left shows the printer status graphically. Displays information for the paper trays and consumables. Indicates the amount of remaining toner. The toner icon flashes if the toner is low. Indicates the remaining functional life of the photoconductor unit. You can also access this dialog box by clicking the Order Online button in Basic Settings menu. Connects to the URL where you can place an order and find the dealer nearest you.

Do not display this window automatically check box:. When this check box is selected, the Order Online dialog box does not appear automatically. This menu is enabled only under the conditions given in Connections supporting the Job Management function. Allow monitoring of shared printers check box:. When this check box is selected, a shared printer can be monitored by other PCs. Opens online help for the Monitoring Preferences dialog box. You cannot use this function in the following situations:.

When using an optional Ethernet interface card that does not support the Job Management function. The print job which is being spooled on your computer. Displays only your jobs that have finished printing. Displays only print jobs that have been canceled. Displays the user\’s print job file names. Other user\’s print jobs are displayed as Displays the name of the computer connected to the printer.

Selecting a print job and clicking this button, cancels the selected print job. Clicking this button refreshes the information on this menu. When you cancel the target job, the Notify when printing completed dialog box does not appear. Version 1.

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